Wednesday, April 25, 2012

I could have prevented the Toyota recalls

I saw this article today and a particular quote jumped out:

"Toyota had a stellar reputation for quality until massive recalls that began in 2008.

"Executive Vice-President Atsushi Niimi said the recall fiasco showed that Toyota had neglected improvements in production while pursuing growth. [my emphasis].

"When production plunged, we could see big-scale production was a burden," he said. "We needed an assembly line that could respond to the ups and downs of production needs."

Why did they have to experience it to know it when I wrote, before it happened, not to go down the "volume road"?